Effective Date: 1th April 2016
Last Updated: 5th April 2026
Welcome to Kasuah.com.ng, a Nigerian classifieds platform connecting buyers and sellers across all 36 states and the FCT. Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you use our website and/or our mobile application (together, the "Service").
This policy is made pursuant to the Nigeria Data Protection Act (NDPA) 2023 and the General Application and Implementation Directive (GAID) 2025, alongside other relevant Nigerian privacy regulations.
BY USING THE SERVICE, YOU PROMISE US THAT (I) YOU HAVE READ, UNDERSTOOD AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE AT LEAST 18 YEARS OF AGE (or have had your parent or legal guardian read and agree to this Privacy Policy on your behalf). If you do not agree, you must not use the Service. In such case, you must contact our support team to request the deletion of your account and data.
Kasuah.com.ng (with registered office at [Insert Business Address] ) is the Data Controller of your personal data. This means we determine the purposes and means of processing your personal data.
For specific categories of data as outlined in Section 3 below, certain third‑party partners may act as joint controllers (for example, payment processing partners for premium services). In each such case, the scope of joint controllership is limited to the specific data category and purpose.
We collect data you give us voluntarily and data we collect automatically.
When you register for and/or use the Service, you may be asked to provide:
Required Information: first name, last name, active phone number, email address, and your choice of location (State/LGA). Without this information you may not register an account or post any ads.
Ad Listing Information: photos, descriptions, price, category, and any other details you choose to include in your classified ad. You acknowledge that by providing personal data in your ad (e.g., your phone number or image), you are making such data publicly available to all other users of the Service.
Verification Information: If you post an ad in certain high‑risk categories (e.g., mobile phones, vehicles, electronics), if your account is flagged, or if you wish to unblock a suspended account, we may request that you provide a government‑issued ID. We may use automated tools (including basic AI) to verify the authenticity of such documents and to detect fraud.
Communication Data: When you contact our Support Team, we collect the content of your communications, attachments, and any additional information you provide to help resolve your request.
Payment Data: If you purchase any premium or promoted listing services, we collect billing information. Payment card details are processed directly by our payment partners (e.g., Paystack, Flutterwave) and are not stored by Kasuah.com.ng.
When you use the Service, we automatically collect:
Usage Data: pages viewed, ads clicked, search queries, time spent on the website/app, and your interactions with other users (e.g., chats, replies).
Device Information: IP address, browser type and version, operating system, device identifiers, and mobile network information.
Location Information: We collect your approximate location based on your IP address or GPS data (with your consent) to show you listings near you.
Cookies and Similar Technologies: We use cookies to remember your preferences, keep you logged in, analyse how you use the Service, and display relevant ads. You may disable cookies in your browser, but that may affect the functionality of the Service.
We use your personal data for the following purposes:
To create and manage your account;
To enable you to post, edit, and delete classified ads;
To facilitate communication between buyers and sellers (e.g., via chat or phone number display);
To verify your identity and prevent fraud, fake listings, and other prohibited activities;
To improve and personalise your experience, including showing you relevant ads and search results;
To process premium service payments and issue invoices;
To send you service notifications, security alerts, and support messages;
To send you marketing communications about our services (you may opt out at any time);
To comply with legal obligations and enforce our Terms of Service.
Under the NDPA 2023, we process your personal data based on the following lawful grounds:
Consent – where you have given explicit consent (e.g., for marketing emails);
Contract – processing is necessary for the performance of our contract with you (e.g., providing the classifieds service);
Legal obligation – processing is necessary for compliance with a legal obligation;
Legitimate interests – processing is necessary for our legitimate business interests (e.g., fraud prevention, platform improvement, security), provided those interests do not override your rights and freedoms.
We share your data only in the following circumstances:
With Other Users: When you post a classified ad, your ad content (including any contact information you voluntarily include) is visible to all other users of the Service. Your profile name and the district of your listing are also visible.
With Service Providers: We share data with third‑party vendors who help us operate the Service, including hosting providers, payment processors, analytics services (e.g., Google Analytics), fraud detection tools, and customer support platforms.
For Legal Reasons: We may disclose your data if required by law, court order, or a valid request from a Nigerian government agency (e.g., the NDPC, law enforcement).
In Connection with Business Transfers: If Kasuah.com.ng is involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.
With Your Consent: We will share your data for any other purpose disclosed to you and with your explicit consent.
We do not sell your personal data to third parties for their own marketing purposes.
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law:
Account data – for the duration of your account and for a reasonable period (normally up to 12 months) after account deletion, in case you wish to reactivate your account;
Ad listings – until you delete the ad or close your account;
Transaction records – for the period required by Nigerian tax and financial record‑keeping laws;
Communication logs – for up to 24 months from the date of the last message.
When we no longer need your personal data, we will securely delete or anonymise it.
We implement appropriate technical and organisational measures to protect your data:
Encryption in transit using TLS/SSL for all communications between your device and our servers;
Secure data storage with access controls limited to authorised personnel;
Regular security reviews and vulnerability testing.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
If we become aware of a personal data breach that is likely to result in a risk to your rights and freedoms, we will:
Notify the Nigeria Data Protection Commission (NDPC) within 72 hours of becoming aware of the breach; and
Notify you without undue delay if the breach is likely to result in a high risk to your rights and freedoms.
Under the NDPA 2023, you have the following rights:
Right to Access – request a copy of the personal data we hold about you;
Right to Rectification – correct inaccurate or incomplete data;
Right to Erasure (Right to be Forgotten) – request deletion of your personal data under certain conditions;
Right to Restriction of Processing – request that we limit processing of your data;
Right to Data Portability – receive your data in a structured, machine‑readable format and transmit it to another controller;
Right to Object – object to processing for direct marketing or based on our legitimate interests;
Right to Withdraw Consent – withdraw any consent you have given at any time;
Right to Complain – lodge a complaint with the NDPC if you believe we have violated your data protection rights.
To exercise any of these rights, please contact us at [Insert Email Address] . We will respond to your request within one month.
We use cookies and similar tracking technologies to:
Keep you logged in (essential cookies);
Remember your preferences (functional cookies);
Analyse how you use the Service (analytics cookies);
Show you relevant ads (advertising cookies).
You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may prevent you from using key features of the Service.
We may transfer your personal data to countries outside Nigeria when using third‑party service providers (e.g., cloud hosting, analytics). In such cases, we will ensure that:
The recipient country is deemed by the NDPC to provide an adequate level of protection; or
We implement appropriate safeguards, such as standard contractual clauses approved by the NDPC.
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we learn that we have inadvertently collected such data, we will delete it promptly.
We may update this Privacy Policy from time to time. When we make material changes, we will:
Post the updated policy on this page with a new "Last Updated" date;
Notify you by email (if you have provided one) and/or by a prominent notice on our website;
In some cases, we may require you to acknowledge the changes when you log in.
Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of those changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us at:
Kasuah.com.ng
Physical Address: 78, Tokunbo, Adenigbe street, opp coconut compound, ogombo, Ajah Lagos, Lagos, Nigeria, Lagos, Nigeria, 101222
Email: [Insert Privacy Contact Email]
Phone: [Insert Phone Number]
Data Protection Officer (DPO): [Insert DPO Name and Contact Information, if applicable]
You may also contact the Nigeria Data Protection Commission (NDPC) at:
Website: ndpc.gov.ng
If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the NDPC. We encourage you to contact us first so we can try to resolve your concern directly.
This Privacy Policy is effective as of the date stated at the top of this document. By using Kasuah.com.ng, you acknowledge that you have read, understood, and agree to this Privacy Policy.
Disclaimer: This privacy policy is provided as a compliance tool and should be reviewed by a qualified legal professional to ensure full compliance with the NDPA, GAID, and any other applicable laws. The specific thresholds for registering as a Data Controller of Major Importance with the NDPC may apply to your platform depending on the volume and nature of personal data you process.
